StoreFulfil does not create orders. Create any ad-hoc or manually entered order in Shopify, then let StoreFulfil import it.
Processing the Imported Order
- Create and manage the order in Shopify rather than StoreFulfil.
- Wait for the order to appear in StoreFulfil through its normal import process.
- Process it only after the standard safety timestamps and all other eligibility checks have cleared.
What this is and when to use it
Use this for an order created directly in Shopify, such as a wholesale or one-off order. StoreFulfil does not create orders.
Do this in each system
- Create and manage the order in Shopify.
- Wait for it to appear in StoreFulfil or ask an Admin to run the supported client sync.
- Open the imported order and read its safety and eligibility checks.
- Pick and ship it only when the current order is eligible.
Questions and hand-off
If The Shopify order is not visible
Do not create a second order. Give the Shopify order number and client to an Admin.
If It is imported but held, unpaid, or cancelled
Leave it in that state and follow the displayed blocker.
What happens next
Once imported and eligible, the order follows the same current pick, pack, and shipment path as other orders.