The right next step, when the floor is moving.
StoreFulfil guidance for the full operating journey — from connecting a store to confirming a shipment, keeping stock true, and handing off exceptions safely.
35 maintained guides · 10 operational areas
How the work moves
Follow the operating journey
Start where your shift is today. Each lane is ordered by the real work, not by product menus.
Set up
Connect the store, map the warehouse, and check access.
5 guides 02Run the floor
Choose safe work, pick accurately, and pack to the current state.
13 guides 03Ship and reconcile
Preflight, book, record, and verify the result.
7 guides 04Keep stock true
Maintain quantities, stocktakes, returns, and recovery.
5 guides 05Secure and recover
Manage access, exceptions, and evidence-led hand-offs.
5 guidesWarehouse operators
Run safe work from the queue
Choose what is ready, protect ownership, pick and pack accurately, and hand exceptions to an Admin with evidence.
Operator deskWarehouse managers
Resolve holds and keep work moving
Review floor exceptions, support workers, and hand sensitive setup or recovery work to an Admin.
Manager deskWarehouse administrators
Keep connections and exceptions reliable
Manage client readiness, sync, inventory, carrier recovery, roles, and the decisions operators should not make alone.
Admin deskOn every shift
Pause on a visible blocker
Read the current state before acting. The guide will tell you the safe next step and what evidence to keep.
Triage Needs AttentionReference shelves
Choose by operational area
Getting Started
Connections, permissions, and first controlled sync.
Daily Operations
Queues, ownership, fulfilment, and hand-offs.
Order Safety
Windows, holds, blockers, and shipment checks.
Picking & Packing
Scan, pick, pack, and close out work.
Shopify
Imports, amendments, access, and write-backs.
Inventory
Locations, quantities, stocktakes, and freshness.
Returns
Receive, identify, classify, and restock.
DHL
Labels, booking, recovery, and reconciliation.
Users & Security
Roles, scope, privacy, and account safety.
Troubleshooting
Evidence-led paths for operational blockers.
Safety note
A queue filter is not proof that work is safe
A hold, payment, inventory, connection, or carrier issue is a reason to pause and use the supported next step — not a reason to work around it.
Read the triage guide