Ship and reconcileHow-toPart 4 of 5 in this journey

Recording a Manual Carrier Shipment

Complete a packed order with the carrier and tracking details required for Shopify fulfilment.

Use this for a packed eligible order shipped with a carrier other than the DHL booking flow.

For a non-DHL shipment, StoreFulfil requires an eligible order, packed remaining items, a carrier name, and a tracking number before the shipment review can be confirmed.

Shipment Steps

  1. Check the current order lines and confirm every remaining item is packed.
  2. Enter the carrier name, tracking number, and tracking link when one is available.
  3. Review the shipment details before confirming the action.
  4. Read the resulting shipment sync state and leave any unresolved Shopify result visible for recovery.

Do Not Guess

Do not enter placeholder carrier or tracking data to clear the queue. Correct the parcel information before confirming.

Record the shipment

  1. Check every remaining line is physically packed.
  2. Enter the real carrier, tracking number, and tracking link when available.
  3. Review the shipment details and confirm once.
  4. Read whether Shopify accepted the shipment or left it pending.

Questions and hand-off

If The carrier or tracking number is not known

Do not enter a placeholder; keep the order packed and ask the owner.

If The shipment is pending in Shopify

Keep the original shipment and hand it to an Admin for reconciliation.

What happens next

A real shipment is recorded once and remains visible until Shopify accepts it or an Admin owns the exception.

Check your result

A real carrier and tracking number are recorded, and the order shows whether Shopify accepted the shipment.

Admin details: states, evidence and hand-off

Owner: Operations Admin. Area: Shipping. Action owner: Warehouse Operator or Warehouse Admin for an eligible, packed order they are processing.

What you might see

Ready to record

The order and parcel can be reviewed for a manual shipment.

Next: Enter the real carrier and tracking details.

Review required

StoreFulfil has the shipment inputs but has not confirmed the final action.

Next: Check every field, then confirm once.

Shopify pending or accepted

The local shipment was recorded and Shopify reports either a pending or accepted result.

Next: Reconcile the original shipment if acceptance is not confirmed.

Completion evidence

  • The original shipment, carrier, tracking, and Shopify result are visible.

When to ask for help

  • Record the order, shipment, carrier, tracking, confirmation result, and sync state.
Before you start

Record a non-DHL carrier shipment with truthful parcel details and verify whether Shopify accepted the original shipment.

  • The order is eligible and packed.
  • All remaining quantities are checked.
  • The real carrier name, tracking number, and available link are known.

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