Operational area / Picking & Packing
Picking & Packing
Task-led guidance for the visible StoreFulfil workflow in this area. Choose by role or by where the work sits in the operating journey.
Pack, Ship, Reconcile, and Close a Wave
A truthful closeout sequence for picked orders: pack from current lines, use the existing shipment flow, separate label printing from booking, and finish only after Shopify acceptance.
Choose the Right Pick and Pack Flow
Decide between a single-order flow and a wave, then pack from current order lines before recording one truthful shipment.
Shipment Preflight Checks
The final read of current order, parcel, address, and carrier data before a shipment is recorded or a paid DHL booking is attempted.
Run a Fulfilment Wave from Ready Order to Ready to Pack
Follow the wave offered in Ready Orders, pick each displayed stop, report shortages, and hand completed picking to packing.
Recording a Manual Carrier Shipment
Complete a packed order with the carrier and tracking details required for Shopify fulfilment.
Resolve a Wave Short Pick and Resume Safely
How an Admin reviews a reported shortage, keeps unsafe work held, and resumes the same wave after the physical stock is confirmed.