Shipment Preflight Checks

Safety checks performed before a shipment is sent to Shopify or a DHL label is booked.

Reference
Updated Aug 2026
Owner: Operations Admin
Area: Shipping

Before you begin

Explain the final safety checks that must pass before a shipment or DHL booking can be sent.

Prerequisites

  • The order is packed and the shipment details are ready for review.
  • The current recipient and parcel values can be checked.
  • A Warehouse Admin owns any source-data or carrier correction.

Stop and check

There is no safe override for a failed preflight and no second paid booking for an uncertain outcome.

Preflight checks re-read the current Shopify and local fulfilment state before allowing shipment. A failure is shown as a reason to correct, not something to ignore.

DHL Specific Checks

  1. DHL validates required recipient fields strictly.
  2. The weight must be between 1 and 1000g.
There is no override for preflight validation failures.

Expected Outcome

Invalid shipments are halted based on returned preflight reasons.

Runbook evidence

Use these signals to decide whether the work is ready to continue, complete, or needs an owner.

State checkpoints

Preflight passed

The current order, recipient, parcel, and required shipment inputs meet the supported checks.

Next: Review the confirmation and complete the intended shipment action.

Preflight failed

StoreFulfil has identified a condition that makes the shipment unsafe or unsupported.

Next: Correct the named source data or hand the case to an Admin.

Shopify check failed

The carrier or local checks may be complete, but Shopify has not accepted the fulfilment.

Next: Leave the original shipment intact and use its reconciliation path.

Completion evidence

  • The preflight result is passed and the resulting shipment state is visible.

Escalation evidence

  • Record the order, shipment, preflight reason, parcel values, and source-data owner.

Work safely

Who may take this action

Warehouse Operator or Warehouse Admin; only the source-data owner corrects an upstream issue

What you should see

The current order, recipient, parcel, and required shipment inputs meet the supported checks.

Safe next step

Review the confirmation and complete the intended shipment action.

What not to do

There is no safe override for a failed preflight and no second paid booking for an uncertain outcome.

How to tell it is complete

The preflight result is passed and the resulting shipment state is visible.