StoreFulfil Library

Recording a Manual Carrier Shipment

Complete a packed order with the carrier and tracking details required for Shopify fulfilment.

How-to
Updated Aug 2026
Owner: Operations Admin
Area: Shipping

Before you begin

Record a non-DHL carrier shipment with truthful parcel details and verify whether Shopify accepted the original shipment.

Prerequisites

  • The order is eligible and packed.
  • All remaining quantities are checked.
  • The real carrier name, tracking number, and available link are known.

Stop and check

Do not use placeholder tracking or repeat the shipment because Shopify acknowledgement is delayed.

For a non-DHL shipment, StoreFulfil requires an eligible order, packed remaining items, a carrier name, and a tracking number before the shipment review can be confirmed.

Shipment Steps

  1. Check the current order lines and confirm every remaining item is packed.
  2. Enter the carrier name, tracking number, and tracking link when one is available.
  3. Review the shipment details before confirming the action.
  4. Read the resulting shipment sync state and leave any unresolved Shopify result visible for recovery.

Do Not Guess

Do not enter placeholder carrier or tracking data to clear the queue. Correct the parcel information before confirming.

Expected Outcome

A real carrier and tracking number are recorded, and the order shows whether Shopify accepted the shipment.

Runbook evidence

Use these signals to decide whether the work is ready to continue, complete, or needs an owner.

State checkpoints

Ready to record

The order and parcel can be reviewed for a manual shipment.

Next: Enter the real carrier and tracking details.

Review required

StoreFulfil has the shipment inputs but has not confirmed the final action.

Next: Check every field, then confirm once.

Shopify pending or accepted

The local shipment was recorded and Shopify reports either a pending or accepted result.

Next: Reconcile the original shipment if acceptance is not confirmed.

Completion evidence

  • The original shipment, carrier, tracking, and Shopify result are visible.

Escalation evidence

  • Record the order, shipment, carrier, tracking, confirmation result, and sync state.

Work safely

Who may take this action

Warehouse Operator or Warehouse Admin for an eligible, packed order they are processing

What you should see

The order and parcel can be reviewed for a manual shipment.

Safe next step

Enter the real carrier and tracking details.

What not to do

Do not use placeholder tracking or repeat the shipment because Shopify acknowledgement is delayed.

How to tell it is complete

The original shipment, carrier, tracking, and Shopify result are visible.