Operational area / Returns
Returns
Task-led guidance for the visible StoreFulfil workflow in this area. Choose by role or by where the work sits in the operating journey.
3 guides shown
Stock and returns
Receive and Identify an Incoming Return
Receive a return as an anonymous parcel, prove its identity from the available evidence, and hand off only a supported match for processing.
Warehouse OperatorWarehouse Admin
Open guide Stock and returns
Record a Return and Restock Items
How Warehouse Admins record inspected returns, classify each item, and review the local-only effect of the manual Restock action.
Warehouse Admin
Open guide Stock and returns
Receive an Expected Return and Record Its Condition
Match the physical parcel to expected return work, check each item and record its actual condition without creating a second return.
Warehouse OperatorWarehouse ManagerWarehouse Admin
Open guide