Operational area / Returns
Returns
Task-led guidance for the visible StoreFulfil workflow in this area. Choose by role or by where the work sits in the operating journey.
2 guides shown
Stock and returns
Receive and Identify an Incoming Return
Receive a return as an anonymous parcel, prove its identity from the available evidence, and hand off only a supported match for processing.
Warehouse OperatorWarehouse Admin
Open guide Stock and returns
Processing Returns and Restocking
The manual workflow for logging returned items and determining condition.
Warehouse Admin
Open guide