What this is and when to use it
Use a wave when Ready Orders offers several orders to pick together. Follow the screen and the shelf; StoreFulfil chooses which orders belong in the wave.
Start the wave
- Open the client’s Ready Orders view.
- Press Start wave. StoreFulfil chooses the safe group and opens the first stop.
- Go to Location. If the screen says Location not assigned, ask the floor lead where to look; do not invent a location.
- Scan the SKU or barcode. If there is no barcode, choose Manual and compare the displayed item with the shelf item.
- Confirm the exact quantity shown on screen.
- When all stops are done, wait for Picking complete and use Pack order.
If the physical work does not match
If The scan is rejected or shows the wrong item
Stop and compare the screen with the shelf item. Do not confirm a similar item; ask the floor lead if it is still unclear.
If There is less stock
Press Report shortage, enter the available quantity and reason, and stop that stop.
If There is extra stock
Confirm only the requested quantity and tell the floor lead about the extra stock.
If The scanner disconnects or picking is interrupted
Refresh or reopen the same wave and continue from the displayed stop. Do not start a second wave.
What the worker sees next
| State | What it means | Safe next step |
|---|---|---|
| Picking | The screen shows the current stop, location, item, and quantity. | Follow that stop and confirm only what is physically present. |
| Picking complete | All stops have been confirmed. | Use Pack order and continue with the current order. |
| Held | A reported shortage needs a manager or Admin decision. | Leave the stop held and hand over the visible item and quantity. |